The world-altering events over the last few weeks has presented numerous challenges for retailers and brands the world over. While many are demonstrating great resilience, others are having to rethink their long-term strategy - the way they deliver products and services and how they continue to support their customers in meaningful, relevant ways.
In times like these, crisis often prompts innovation. Some retailers want to accelerate and prioritise their digital strategies, and others are looking to new technologies to improve operational efficiencies.
Areas that are driving most of the challenges appear to be around: new revenue channels, the move to D2C, Black Friday, expanding market awareness, enhancing site performance, onsite conversion, customer service and Last Mile logistics.
To support retailers, SQLI has partnered with Validify to bring The Open Innovation Programme. The aim of the programme is to help retailers realise and deliver their digital goals and remove any obstacles through a series of innovation challenges. The execution of these challenges may be consultative, purely technology based or a combination of both.
1st Kick-Off Workshop - Exploration
The first session is the exploration phase - an opportunity to understand your goals and objectives, as well as your challenges and limitations. The session will allow us to drill down into your strategy and operational data and shape any potential prioritisation areas or innovation challenges.
2nd Workshop - Innovation Challenge Roadmap
This session is for SQLI and Validify to present our findings and a roadmap that will define next steps, prioritisation, timeline and costs.
Get in touch to request a free consultation and set your innovation challenge! By registering, you will also be sent a Validify Rapid Response Report on how to boost your online performance and customer experience.